30 January, 2006

The issue of comment moderation

Jeff Jarven, in the Media Guardian, considers the challenge of "interactivity" - ie publishing something, such as a blog, where other people are able to comment:

Q: Should you moderate interactivity?

A: If you want to. But don't think that you can tidy up comments any better than you can tidy up the world. I would kill the worst, most spiteful and off-topic comments and let the rest speak for themselves.

I would say this is probably what most of us do, it is certainly what I try to do. Plus there are certain comments that have to be deleted for UAE-specific legal reasons.

Q: Shouldn't technology help with moderation?

A: You wish. But people can still outsmart machines.

I wish too, pretty often ;)

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